Frequently Asked Questions
Do I have to install and learn new software?
The simple answer is
NO. Even though we do provide you with
FREE software tools to use, if you prefer not to use
software, you may find all of the benefits you're looking
for in our ONLINE Tests. With our service, you already have
the software you need to begin using the Hire Success System
today! All you need is an Internet Ready device, such as a
PC, MAC, iPhone, Blackberry, PALM, etc., and we do all the
rest. We set up your FREE, personalized Online testing
center where your applicants can take tests 24 hours a day,
7 days a week, from virtually anywhere in the world. All
they need is the ability to access the Internet.
This means, if you choose, you have no software to learn or install, no network problems, no backup problems, no learning curve, no system maintenance or upgrades. Applicants take the online test and the Complete Report is back in your E-mail box in about 3-5 minutes or less. It just doesn't get any easier!
How long is the Turn-Around Time?
We provide you with a FREE Online Testing site customized with your company name and contact information. Simply provide the applicant with a link to the site and wait for the Report by email. You may have applicants take the test from the site we setup, or we can provide the HTML forms to your webmaster to integrate into your own Web Site. Then, just sit back and everything is handled for you on-line by the Hire Success Online Scoring Center's Server.
A complete report is
published on a secure area of your custom testing site and
e-mailed to you at any email address you desire. You
can view report on your own computer, or even your Internet
capable Cell phone. Print the report on your printer
if you wish to have a hard-copy of the Report.
Turnaround is guaranteed in 1 business day, however, over
99.9% of the time, reports are processed and returned to you
within 3-5 MINUTES
from the time the applicant or employee submits the form.
The Online Scoring Center operates 24-hours a day, 7-days a
Can several Managers and Decision Makers have access to the Reports?
This is one of the
unique benefits of the Hire Success System. With our Online
Scoring Center, authorized personnel may view the reports
on-line using any Internet-ready device with an Internet
Browser. This includes your PC, Mac, most cell phones,
iPhone, Blackberry, PALM phones, etc. If you receive
reports by E-Mail, key personnel can view the reports using
their standard Internet Browser, such as MS Internet
Explorer or Netscape. All reports are in standard HTML
Our Online Scoring Center will "Publish" copies of all tests on the Internet so authorized personnel, regardless of their location or computer configuration may view them online! Reports are place online at the same time they are emailed to you, normally about 3-5 minutes after the applicant completes the test form. E-Mailed reports are also very easy to forward, or setup your email system, such as Outlook, to automatically forward reports to other Managers or other locations.
How do we purchase Scoring Credits for our Hire Success Account?
You may purchase as many Pre-paid Report Credits as you feel you need with a simple telephone order. Each test uses ONE (1) Credit. All of our tests, Personality Profile, Custom Aptitude and the Integrity Survey all use One Credit, so you do not need to specify which test or tests you are purchasing. Simply purchase a package of Credits and ALL of our Online Tests are available to you.
PLUS - Scoring Credits NEVER EXPIRE until used, so you never have to be concerned about losing any Credits because they were not used up by a certain date.
We accept MasterCard, Visa, American Express and Discover for payment. We will keep track of all of the reports you use through our Online Service Bureau. We'll even let you know when your are running low.
Are there any Other Charges or Fees?
NO! There are NO
Setup fees, NO Maintenance fees, NO Training fees, NO Annual
Fees. You may even call from time to time for FREE
Technical Support and speak with a live person in the United
States. There are NO hidden charges or fees of any
kind with Hire Success!
What happens if I run out of Scoring Credits?
Call anytime during
business hours to order additional Credits. All Major Credit
Cards are accepted by telephone for payment and Credits can
be installed immediately. We can keep your credit card
on file and you can Re-order by simply sending us an E-Mail.
Is it Expensive?
Not at all! Hire Success is affordable no matter whether your company is very small or very large. We have a "package" of Scoring Credits just right for you. Your "per unit" cost depends on the number of Scoring Credits you purchase in each order. Although many similar tests on the market cost $100 or more each, Hire Success Reports are only PENNIES ON THE DOLLAR compared to similar tests. Volume discounts are available for 5 or more Credits. The more reports you use, the less each report costs.
With even small volume discounts, most client companies pay under $18 per test making Hire Success one of the LEAST EXPENSIVE systems available, and certainly the most accurate and technologically advanced in its price range.
Hire Success is one of the most powerful and most affordable employment testing systems on the market today! Remember -- there is NO CHARGE for our Software tools or to install additional copies of the software tools on other computers or workstations! Any internet ready computer is ready for Hire Success!
What is the Cost for Creating
In a word: "Nothing". Baselines are created for our Personality Profiles only. Aptitude and other testing does not need baselines as the tests have correct and incorrect answers. There are no "right" or "wrong" answers on the Personality Profile so it is important to identify the characteristics and traits common among the most successful employees now performing various jobs within your company.
If you will be using our Personality Profile, we will provide Free Unlimited reports for between 2 and 7 days, depending on the initial package you purchase of 20 or more Credits, so you will have time to test your existing employees using the Personality Profile, FREE! This offer is available to new customers only and must be implemented at any time of your choice within 14-days of placing your order. During this period, our system will score UNLIMITED Personality Profiles, FREE giving you the data you need to begin developing Baselines. The Free software we provide, will help you evaluate the reports, do a statistical analysis of the results of your best employees, and automatically create the Baseline data for you! Call us if you would like more information on this Free offer. We can even provide you with a Live, Online Consultation so you can actually SEE how the software works.
May we TRY the Personality
Profile BEFORE we commit to purchase any Test Credits?
Before you make a purchase decision, we are offering a FREE
CONSULTATION for any business considering employment
testing. If you will share with us some of the hiring
problems you are trying to solve, you'll come away with many
new ideas and possibly a new perspective on approaching the
issues. As a BONUS OFFER, you will have the opportunity to
take a FREE PERSONALITY TEST to discover just how
accurate and valuable the information can be for your next
interview. Just call us Toll-Free today for your
Free Consultation: 1-877-582-TEST
Is Support available to help us become familiar with the Software Tools and Reports?
YES. Each of our
clients receive a Free copy of our
"Interviewer's Guide to Hire
Success" to print
explaining how to fully utilize the reports. Plus, we'll
give you access to our growing Customer Support site
and even provide a Free Online meeting-training session!
BONUS!: Every Service Bureau report comes with up to 10 minutes of FREE telephone support, directly from Hire Success. On-site training and consultation is also available from Hire Success. Call (317) 848-7980 for details! Support is handled during regular business hours.
How long does it take to get setup and use the Hire Success System?
Once you contact Hire
Success and purchase a Package of Online Scoring Credits, we
can normally have everything setup and available for your
use within 15-minutes
from the time you call.
How can we get started using the Hire Success System?
Pick up the phone and
call Hire Success toll-free at 1-877-582-TEST
(8378) or for calls outside the U.S. or Canada or in the
Indianapolis area, call +1-317-848-7980. We can take your
order over the telephone and send you everything you need by
e-mail. If you want to begin using the system immediately,
you may use START TODAY! Hire Success accepts ALL
MAJOR CREDIT CARDS a over the telephone and we can provide
you with everything you need to get you up and running